{"id":11350,"date":"2025-12-05T09:24:30","date_gmt":"2025-12-05T09:24:30","guid":{"rendered":"https:\/\/cmacademy.events\/?post_type=ht_kb&#038;p=11350"},"modified":"2025-12-05T09:24:30","modified_gmt":"2025-12-05T09:24:30","slug":"sadan-giver-du-supportadgang-i-conference-manager","status":"publish","type":"ht_kb","link":"https:\/\/cmacademy.events\/da\/knowledge-base\/sadan-giver-du-supportadgang-i-conference-manager\/","title":{"rendered":"S\u00e5dan giver du supportadgang i Conference Manager"},"content":{"rendered":"\n<p>Supportadgang giver Conference Manager-teamet mulighed for midlertidigt at tilg\u00e5 dit arrangement, s\u00e5 vi kan hj\u00e6lpe dig med at fejlfinde eller gennemg\u00e5 din ops\u00e6tning.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Giv supportadgang<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00c5bn dit arrangement i Conference Manager.<br>\u2013 Du kan st\u00e5 p\u00e5 hvilken som helst fane p\u00e5 arrangementet.<br>\u2013 S\u00f8rg for, at du er inde p\u00e5 selve arrangementet og ikke p\u00e5 oversigten over alle arrangementer.<\/li>\n\n\n\n<li>Klik p\u00e5 <strong>Hj\u00e6lp<\/strong> nederst i h\u00f8jre hj\u00f8rne.<\/li>\n\n\n\n<li>Et pop op-vindue \u00e5bnes. Klik p\u00e5 <strong>Giv supportadgang<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"562\" src=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1803-1-1024x562.png\" alt=\"\" class=\"wp-image-11523\" srcset=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1803-1-1024x562.png 1024w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1803-1-300x165.png 300w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1803-1-768x421.png 768w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1803-1-50x27.png 50w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1803-1-1536x843.png 1536w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1803-1-1568x860.png 1568w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1803-1.png 1797w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00e6lg, hvor l\u00e6nge adgangen skal v\u00e6re gyldig:\n<ul class=\"wp-block-list\">\n<li>24 timer<\/li>\n\n\n\n<li>7 dage<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"280\" height=\"108\" src=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1805-1.png\" alt=\"\" class=\"wp-image-11532\" style=\"width:212px;height:auto\" srcset=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1805-1.png 280w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1805-1-50x19.png 50w\" sizes=\"auto, (max-width: 280px) 100vw, 280px\" \/><\/figure>\n\n\n\n<p>Vores team har nu midlertidig adgang til dit arrangement.<\/p>\n\n\n\n<p>N\u00e5r supportadgang er givet, vil du ogs\u00e5 have mulighed for at lukke adgangen igen i samme vindue:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"144\" src=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1806.png\" alt=\"\" class=\"wp-image-11536\" style=\"width:297px;height:auto\" srcset=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1806.png 426w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1806-300x101.png 300w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1806-50x17.png 50w\" sizes=\"auto, (max-width: 426px) 100vw, 426px\" \/><\/figure>\n\n\n\n<p>Hvis du er inde i Website-Designeren, \u00e5bner du <strong>Hj\u00e6lp<\/strong>-vinduet ved at klikke p\u00e5 sp\u00f8rgsm\u00e5lstegnet oppe i h\u00f8jre hj\u00f8rne:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"479\" src=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-1-1024x479.png\" alt=\"\" class=\"wp-image-11546\" srcset=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-1-1024x479.png 1024w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-1-300x140.png 300w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-1-768x359.png 768w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-1-50x23.png 50w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-1-1536x719.png 1536w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-1-1568x734.png 1568w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-1.png 1896w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Find dit Konference-ID<\/h3>\n\n\n\n<p>Vi skal bruge dit <strong>Konference-ID<\/strong> for at kunne finde dit arrangement.<\/p>\n\n\n\n<p>Du kan finde det to steder steder:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>I Hj\u00e6lp-popuppen<\/strong> (vises lige under <strong>Giv supportadgang<\/strong>):<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"743\" height=\"591\" src=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1808.png\" alt=\"\" class=\"wp-image-11551\" style=\"width:385px;height:auto\" srcset=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1808.png 743w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1808-300x239.png 300w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1808-50x40.png 50w\" sizes=\"auto, (max-width: 743px) 100vw, 743px\" \/><\/figure>\n\n\n\n<p>Hvis du er i Website-Designeren, vises det lige over <strong>Giv supportadgang<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"743\" height=\"552\" src=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-2.png\" alt=\"\" class=\"wp-image-11556\" style=\"width:388px;height:auto\" srcset=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-2.png 743w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-2-300x223.png 300w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1807-2-50x37.png 50w\" sizes=\"auto, (max-width: 743px) 100vw, 743px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>I URL\u2019en til dit arrangement<\/strong> \u2014 det er tallet i begyndelsen af webadressen, n\u00e5r du er logget ind som admin.<br><strong>Eksempel:<\/strong> 311390-xxxx.conferencemanager.dk\/&#8230; \u2192 Konference-ID\u2019et er <strong>311390<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"587\" src=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1809-1-1024x587.png\" alt=\"\" class=\"wp-image-11560\" srcset=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1809-1-1024x587.png 1024w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1809-1-300x172.png 300w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1809-1-768x440.png 768w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1809-1-50x29.png 50w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1809-1-1536x880.png 1536w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1809-1-1568x899.png 1568w, https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/12\/Group-1809-1.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Del venligst dette ID med os, n\u00e5r du kontakter os.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Hvis du ikke kan se muligheden for supportadgang<\/h3>\n\n\n\n<p>Hvis knappen <strong>Giv supportadgang<\/strong> ikke vises i <strong>Hj\u00e6lp<\/strong>-popuppen, bruger din organisation muligvis en intern supportdesk, som h\u00e5ndterer sp\u00f8rgsm\u00e5l vedr\u00f8rende Conference Manager.<\/p>\n\n\n\n<p>I s\u00e5 fald skal du kontakte din interne supportdesk for at f\u00e5 hj\u00e6lp.<\/p>\n\n\n\n<div class=\"author-box\" style=\"display: flex; align-items: center; gap: 20px; padding: 30px 0; font-family: 'Titillium Web', sans-serif; margin-top: 50px; border: none;\"> \n  <img decoding=\"async\" src=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/05\/Design-uden-navn-41.png\" alt=\"Elisabeth Bj\u00f8rn Andersen\" style=\"width: 80px; height: 80px; border-radius: 50%; object-fit: cover; box-shadow: 0 0 12px rgba(24, 90, 188, 0.5);\"\/>\n  <div style=\"display: flex; flex-direction: column; justify-content: center;\">\n    <div style=\"font-size: 20px; font-weight: 700; color: #185ABC; margin: 0;\">Elisabeth Bj\u00f8rn Andersen<\/div>\n    <div style=\"font-size: 14px; color: #555; margin: 0;\">Udgivet: 03.12.2025<\/div>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Supportadgang giver Conference Manager-teamet mulighed for midlertidigt at tilg\u00e5 dit arrangement, s\u00e5 vi kan hj\u00e6lpe dig med at fejlfinde eller gennemg\u00e5 din ops\u00e6tning. Giv supportadgang Vores team har nu midlertidig adgang til dit arrangement. N\u00e5r supportadgang er givet, vil du ogs\u00e5 have mulighed for at lukke adgangen igen i samme vindue: Hvis du er inde &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/cmacademy.events\/da\/knowledge-base\/sadan-giver-du-supportadgang-i-conference-manager\/\" class=\"more-link\">L\u00e6s resten<\/a><\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[4],"ht-kb-tag":[35],"class_list":["post-11350","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-support-articles","ht_kb_tag-help","entry"],"_links":{"self":[{"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb\/11350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/comments?post=11350"}],"version-history":[{"count":27,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb\/11350\/revisions"}],"predecessor-version":[{"id":11564,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb\/11350\/revisions\/11564"}],"wp:attachment":[{"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/media?parent=11350"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb-category?post=11350"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb-tag?post=11350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}