{"id":7575,"date":"2025-08-25T09:09:06","date_gmt":"2025-08-25T09:09:06","guid":{"rendered":"https:\/\/cmacademy.events\/?post_type=ht_kb&#038;p=7575"},"modified":"2025-08-25T09:23:45","modified_gmt":"2025-08-25T09:23:45","slug":"hvordan-annullerer-jeg-en-ordre-og-sender-en-kreditnota","status":"publish","type":"ht_kb","link":"https:\/\/cmacademy.events\/da\/knowledge-base\/hvordan-annullerer-jeg-en-ordre-og-sender-en-kreditnota\/","title":{"rendered":"Hvordan annullerer jeg en ordre og sender en kreditnota?"},"content":{"rendered":"\n<p>Hvis du fakturerer gennem Conference Manager og har brug for at annullere en ordre og sende en kreditnota, kan du g\u00f8re dette direkte i systemet. <\/p>\n\n\n\n<p>S\u00e5dan g\u00f8r du:<\/p>\n\n\n\n<style>\n  .guide-box {\n    background: #9CCC3D;\n    padding: 0.5rem 2rem;\n    border-radius: 16px;\n    font-family: 'Titillium Web', sans-serif;\n    font-size: 0.95rem;\n    color: black;\n    width: 100%;\n    max-width: none;\n    margin: 2rem 0;\n    display: flex;\n    align-items: center;\n    gap: 1rem;\n    box-sizing: border-box;\n  }\n\n  .animated-icon {\n    width: 48px;\n    height: auto;\n    animation: click 1.5s infinite;\n    transform-origin: center center;\n  }\n\n  @keyframes click {\n    0%, 100% { transform: scale(1); }\n    10% { transform: scale(0.9); }\n    20% { transform: scale(1); }\n  }\n<\/style>\n\n<div class=\"guide-box\">\n  <img decoding=\"async\" src=\"https:\/\/cmacademy.events\/wp-content\/uploads\/2025\/04\/Group-261.png\" alt=\"\" class=\"animated-icon\" aria-hidden=\"true\" role=\"presentation\"\/>\n\n  <p style=\"margin: 0;\">\n G\u00e5 til<strong> Deltagere<\/strong> \u2192 <strong>Ordreliste<\/strong>. Klik p\u00e5 ordrenummeret for den specifikke ordre. Klik i overblikket <strong>Ordredetaljer<\/strong> p\u00e5 <strong>Annuller ordre<\/strong>. V\u00e6lg i det nye vindue <strong>Der skal ikke betales<\/strong>, og klik derefter p\u00e5 <strong>Bekr\u00e6ft<\/strong>.\n  <\/p>\n<\/div>\n\n\n\n<p>Systemet sender nu en kreditnota, som kan ses under ordren i <strong>Ordredetaljer<\/strong> \u2192 <strong>Fakturaoverblik<\/strong>.<\/p>\n\n\n\n<p>\n  Kom du ved en fejl til at v\u00e6lge <strong>Afmeldte deltagere skal stadig betale<\/strong> i stedet for \n  <strong>Afmeldte deltagere skal ikke betale<\/strong>, da du annullerede ordren? \n  L\u00e6s, hvordan du retter det \n  <a href=\"https:\/\/cmacademy.events\/da\/knowledge-base\/saadan-retter-du-en-afmelding-markeret-med-der-skal-stadig-betales-ved-en-fejl\/\" \n     class=\"ocean-link\">her<\/a>.\n<\/p>\n\n<style>\n  .ocean-link:link,\n  .ocean-link:visited {\n    color: #185ABC;\n    text-decoration: none;\n    transition: color 0.3s ease;\n  }\n\n  .ocean-link:hover {\n    color: #9CCC3D;\n    text-decoration: none;\n  }\n<\/style>\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hvis du fakturerer gennem Conference Manager og har brug for at annullere en ordre og sende en kreditnota, kan du g\u00f8re dette direkte i systemet. S\u00e5dan g\u00f8r du: G\u00e5 til Deltagere \u2192 Ordreliste. Klik p\u00e5 ordrenummeret for den specifikke ordre. Klik i overblikket Ordredetaljer p\u00e5 Annuller ordre. V\u00e6lg i det nye vindue Der skal ikke &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/cmacademy.events\/da\/knowledge-base\/hvordan-annullerer-jeg-en-ordre-og-sender-en-kreditnota\/\" class=\"more-link\">L\u00e6s resten<\/a><\/p>\n","protected":false},"author":6,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[275],"ht-kb-tag":[3415,501,4918,2750,4916,4899,4917,495,3278,4886,4884,245,3408,1752,4885,4894,493,4905,1507,4919,4892,4920,4888,4887,1785,4893,4889,4244,4238,4890,4910,4258,4923,4260,4891,500,4883,4924,3449,4922,4921],"class_list":["post-7575","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ofte-stillede-sporgsmal","ht_kb_tag-accounting-da","ht_kb_tag-aflysning","ht_kb_tag-afmeld-deltager-2","ht_kb_tag-afmelding","ht_kb_tag-annuller-faktura-2","ht_kb_tag-annuller-ordre","ht_kb_tag-annullering-2","ht_kb_tag-betaling","ht_kb_tag-billing-da","ht_kb_tag-cancel-invoice-da","ht_kb_tag-cancel-order-da","ht_kb_tag-conference-manager-da","ht_kb_tag-credit-note-da","ht_kb_tag-deltagergebyr","ht_kb_tag-deregister-participant-da","ht_kb_tag-error-correction-da","ht_kb_tag-faktura","ht_kb_tag-fakturaoverblik","ht_kb_tag-fakturering","ht_kb_tag-fejlretning-2","ht_kb_tag-how-to-cancel-da","ht_kb_tag-hvordan-annullere-2","ht_kb_tag-invoice-overview-da","ht_kb_tag-issue-credit-note-da","ht_kb_tag-kreditnota","ht_kb_tag-mistake-fix-da","ht_kb_tag-order-da","ht_kb_tag-order-details-da","ht_kb_tag-order-list-da","ht_kb_tag-order-management-da","ht_kb_tag-ordre","ht_kb_tag-ordredetaljer","ht_kb_tag-ordrehaandtering","ht_kb_tag-ordreliste","ht_kb_tag-participant-fee-da","ht_kb_tag-refundering","ht_kb_tag-registration-fee-da","ht_kb_tag-registreringsgebyr-2","ht_kb_tag-regnskab","ht_kb_tag-rette-fejl-2","ht_kb_tag-udsted-kreditnota-2","entry"],"_links":{"self":[{"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb\/7575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/comments?post=7575"}],"version-history":[{"count":6,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb\/7575\/revisions"}],"predecessor-version":[{"id":7589,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb\/7575\/revisions\/7589"}],"wp:attachment":[{"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/media?parent=7575"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb-category?post=7575"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/cmacademy.events\/da\/wp-json\/wp\/v2\/ht-kb-tag?post=7575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}