If your event has prices, the Orderer (or Order manager) step is added automatically. The system requires a billing contact whenever an order has a price — for example through participant categories, options or other paid elements.
The Orderer is the person who receives the invoice when you invoice through Conference Manager. This can be the participant themselves or another responsible person such as a bookkeeper, team lead, or finance contact.
You can define which information fields the Orderer must complete by going to:
The event → Basic setup → Participant categories → Orderer.
You can skip the Orderer step if the total order amount is zero. To do this:
Go to The event → Basic setup → Click Edit under the Settings box. When I would like to be able to specify prices is selected, you will see the option Skip the order responsible step if the total order amount is zero. Tick the box and click Save.
