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How to create a certificate

You can create certificates in Conference Manager and send them to your participants — for example, as proof of attendance or course completion.
This article shows how to design the certificate, insert dynamic content, and deliver it to your participants.

Create the certificate

  • Go to Participants in the top menu.
  • Click the Material tab.
  • Click Create new material.
  • In the new window, enter a name for your certificate.
  • Under Type of material, select Certificate.
  • Click Create to continue.

Insert content

  • Click Add content.

In the Select content window, choose which information and content you want to appear on the certificate.
You can insert for example:
Participant information:

  • First name, last name
  • E-mail, country
  • Participant ID
  • Participant category


Event information:

  • Event name
  • Event date, time or location
  • Organiser or company name
  • QR code (vCard or event info)

  • Use Compile new line to join fields like first and last name.
  • Use Add image to insert your logo, certificate template or another visual.

Once saved, the content will appear in the editor.

Design and position the content

  • Click Design to open the layout editor.

When you open the editor, the content will be placed in the corner.


  • Drag and place each element freely on the certificate canvas.

  • Click on any item (e.g. a name field) to access its formatting settings.
    • Adjust font type, size, and colour if needed.
    • Use the Align dropdown to place text left, right, centered or auto.
  • Use the Show margins option to define exact spacing from the edges — useful for aligning content consistently.
  • Use the Layers panel to manage overlapping elements:

  • Drag items up or down in the layer list to bring them in front or behind (for example, place participant names in front of a background certificate design).
  • Click Save when finished.

Deliver the certificate to participants

Once your certificate is ready, you can either print it or send it by email — depending on setup and preferences. 

Option 1: Print the certificates

  • Go to Participants and Material.

  • Click Print to PDF below the certificate in the material overview.

  • In the Select recipient window, choose:
    • Participant categories
    • Status (e.g. Signed up)
    • Sorting order (e.g. First name)
  • Click Print to generate a print-ready PDF.

Option 2: Send the certificate by email

  • Go to Participants and Material.

  • In your material overview, activate the certificate.
  • Click on the Scheduled dispatches tab.

  • Click Create new template to set up an email with your certificate.

  • Enter your subject and email message.
  • Insert a download link for the certificate:
    • Place your cursor and click where the link should go.
    • Click Insert link in the toolbar.
    • Under Link address, choose Select a page on the website and then select Download material from the dropdown.
    • In the Link text field, enter the text that should appear in your email (e.g. “Click here to download”).
    • Click Save to insert the link.

  • Fill in the Own reference field — this is just for your internal use.
  • Click Save.

Your template will now appear under Templates.

To send the email with the certificate:

  • Select the email in the overview so it turns green.
  • Click Go to dispatch.
  • At the bottom, select the relevant Material from the dropdown (if you have more than one).
  • Click Next step.

  • Choose your recipients (e.g. Registered people who participated) and click Next step.
Choose when the email should be sent

If you want to send it now:

  • Under When should mail be dispatched?, select Now.
  • Click Send to deliver the email immediately.

 If you want to schedule it:

  • Select Later and choose a date and time.
  • Click Schedule to confirm.
Elisabeth Bjørn Andersen
Elisabeth Bjørn Andersen
Published: 11.08.2025

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