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  4. How do I find duplicate email addresses among participants on my event?

How do I find duplicate email addresses among participants on my event?

If the same email address appears more than once across the lists in your event, you can review the registrations in one overview.

Go to

Participants → Other lists → Duplicate emails.

In the overview, you can see information such as the participant’s name, order ID and the list on which the registration appears. Click a participant’s name to open and review their personal details. From here, you can delete the registration if necessary.

A duplicate email address does not always mean that a registration should be removed. For example, if multiple registrations using the same email address are permitted for the event, several participants may have registered with a shared email address. Always review the registrations before making any changes.

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