Organiser approval gives you control over which registrations are finally approved for your event. When the feature is enabled, the registrations that organiser approval applies to will be placed on the approval list until you manually approve or reject them.
This is useful if you want full control over who attends or if you want to be able to reject unwanted or incomplete registrations.
How to enable organiser approval
- Go to The event, Basic setup, and Participant categories.
- Click Edit in the top right, next to Approval.
- Enable Approval.
- Select Organiser approval.
- Click Select participant categories.
- Mark the participant categories that organiser approval should apply to, and click Save.
How to approve or reject a participant
When organiser approval is enabled, a shortcut icon will appear in the top right. From here, you can go directly to the approval list. You can also always access the list via Participants, Approval and Awaiting processing.
- Open the approval list.
- Select the participant you want to process and click Process.
- Choose Approve, Reject, or Postpone.
- If you approve, the person will be moved to the Participant list, and they will receive an order confirmation.
- If you reject, the person’s registration will be deleted from the event, and you can choose to send them an email to inform them.
- If you postpone, the person will be moved to Postponed to later, and you can choose to send them an email to inform them.
While a participant is on the approval list, you cannot see their participant category or any add-ons and accommodation. However, if the participant has chosen accommodation or add-ons with limited availability, these will be reserved in the system until you have processed their registration.
