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How to activate the “Room-share invitation” email

The Room-share invitation email is automatically sent when a participant books a shared room and invites another person to join.
To activate this email, you must first enable accommodation with room-sharing options.

Enable accommodation

  • Go to The event and Accommodation
  • Add a new Room.

Or, if you already have a room option, click on it to open the settings.

Set up a room that supports invitations

  • When setting up or editing the room, type 2 or more under Number of beds.
  • Scroll down to Allow participants to invite roommates when registering for the event and toggle to switch it on.
  • Adjust how long the invitation link should be valid.
  • Save your changes.

Activate the email

  • Go to Communication and Automatic emails.
  • Find the email Room-share invitation.
  • Click Edit to customise the email content.

When is the email triggered?

The Room-share invitation email is sent automatically when a participant books a room with multiple beds and chooses to invite a roommate during the registration process.

It is only triggered if:

  • The feature Allow participants to invite roommates when registering for the event is enabled in the room setup, and
  • The participant actively uses the invite option during registration.
Elisabeth Bjørn Andersen
Elisabeth Bjørn Andersen
Published: 10.06.2025
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