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How to activate the “Room-share invitation” email

The Room-share invitation email is automatically sent when a participant books a shared room and invites another person to join.
To activate this email, you must first enable accommodation with room-sharing options.

Enable accommodation

  • Go to The Event and Accommodation
  • Click Add accommodation or Add new hotel

Or, if you already have an accommodation option, click Edit.

Set up a room that supports invitations

  • When setting up or editing the room, type 2 or more under Number of beds
  • Scroll down to Roommates and toggle to switch it on
  • Adjust how long the invitation link should be valid
  • Click Save

Activate the email

  • Go to Website, Basic Setup and Texts
  • Scroll to the bottom and find the section Emails
  • Click Edit next to Room-share invitation email to customise the email content

When is the email triggered?

The Room-share invitation email is sent automatically when a participant books a room with multiple beds and chooses to invite a roommate during the registration process.

It is only triggered if:

  • The Roommates feature is enabled in the room setup, and
  • The participant actively uses the invite option during registration
Elisabeth Bjørn Andersen
Elisabeth Bjørn Andersen
Published: 10.06.2025
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