FAQ

If you’ve forgotten your username or password, click Forgotten username or password? on the login page. You’ll be asked to...

When logging into your account from a new IP address, you’ll need to confirm your identity as part of our...

Adding colleagues to your event is a great way to give them admin rights and help with planning. It’s also...

If you’d like to receive automatic email notifications for your events — like an email for every signup, weekly reports,...

If your event has pricing, the order responsible step will automatically be included in your registration form. This step allows...

If you want to transfer your Conference Manager account/license to another person, e.g. your colleague, you can simply change the...

If you want to skip the page with the boxes showing the participant categories during registration, you need to change...

If an email was not delivered successfully, you can easily correct the email address and re-send it. Go to Communication...

It is not possible to move a participant directly from one event to another.If a person needs to switch to...

If you cannot see your front page when testing your website and your link, it may be because you forgot...

When you make changes in Conference Manager (e.g., if you have added an image in the Website Designer or updated...

If you want to offer different ticket types or registration options, you can create additional participant categories in your event....

The field for entering an electronic address (such as a GLN, EAN or Peppol ID) is locked until the Country...

If you have an open event website, but want to give access to a participant category that is not available...

If a participant has been registered in the wrong participant category, you can easily move them to another category. Go...