FAQ
What is the difference between personal email addresses and group emails when adding potential participants to the invitation list?
When adding potential participants to your invitation list, you can choose between two options: Tip:
Why are my participants receiving an email with a verification code?
If two-factor protection is enabled on your event, a verification code is sent when someone tries to access a personal...
What is an event code – and how is it used?
An event code can be created for your event website or for one or more participant categories.It can be used...
Why is one invoice negative and another positive on the same order?
You may sometimes see that one invoice on an order appears as negative while another shows a positive amount. This...
How do I schedule an email dispatch?
If you want to send an email at a specific date and time — for example, invitations, reminders, or follow-ups...
