FAQ
What do I do if I have forgotten my username or password?
If you’ve forgotten your username or password, click Forgotten username or password? on the login page. You’ll be asked to...
Why do I have to confirm my IP address when logging in?
When logging into your account from a new IP address, you’ll need to confirm your identity as part of our...
How do I add my colleague to my event?
Adding colleagues to your event is a great way to give them admin rights and help with planning. It’s also...
Where can I turn on notifications for my events?
If you’d like to receive automatic email notifications for your events — like an email for every signup, weekly reports,...
How do I disable the order responsible step?
If your event has pricing, the order responsible step will automatically be included in your registration form. This step allows...
