FAQ

When adding potential participants to your invitation list, you can choose between two options: Tip:

If two-factor protection is enabled on your event, a verification code is sent when someone tries to access a personal...

An event code can be created for your event website or for one or more participant categories.It can be used...

You may sometimes see that one invoice on an order appears as negative while another shows a positive amount. This...

If you want to send an email at a specific date and time — for example, invitations, reminders, or follow-ups...

How do I change the language in the app? The app automatically follows the language of your phone.If your device...

If your event includes limited options — such as seats, hotel rooms, workshops, or items under options — you can...

If your event has prices, the Orderer (or Order manager) step is added automatically. The system requires a billing contact...

All emails sent from your event can be viewed under Communication → Sent emails.The overview shows the subject, type, date,...

Manager approval is used when registrations must be approved by a manager before they are completed.The participant submits the registration,...

Participants can edit their choices and their personal details after registration if editing is enabled for the event.Personal details can...

Participants can cancel their own registration if self-cancellation is enabled for the event.When enabled, participants can cancel directly from their...

You can add an internal reference to an order if you need to store information such as a project number,...

If the same email address appears more than once across the lists in your event, you can review the registrations...