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Recommended image sizes in Conference Manager
To ensure the best visual result in your event designs, we recommend using the image sizes listed below. The suggested dimensions vary depending on where the…
How to create a certificate
You can create certificates in Conference Manager and send them to your participants — for example, as proof of attendance or course completion.This article shows how…
Set up two-factor authentication with an authenticator app
To keep your account secure, Conference Manager uses two-factor authentication (2FA) when there is a potential risk — for example, when we detect that you are…
How to fix a cancellation marked as “Deregistered participants must still pay” by mistake
If you accidentally clicked Deregistered participants must still pay when cancelling a participant – instead of Deregistered participants shall not pay – it can result in…
How to enable and manage the waiting list
You can enable a waiting list so people can sign up when your event is fully booked. When a place becomes available, you can offer it…
How to use an external login in Conference Manager
If you have received an external login for Conference Manager from an organiser, you can use it to access an event and the data that the…
How to use organiser approval for your event
Organiser approval gives you control over which registrations are finally approved for your event. When the feature is enabled, the registrations that organiser approval applies to…
How to create a ticket
You can create personalised tickets in Conference Manager using the ticket editor. Tickets can include participant information, barcodes and QR codes for check-in. Once activated, tickets…
Insert elements in the Website Designer
In the Website Designer, you can add different types of elements to build and customize your website — such as text, images, videos, buttons, or columns.…
How to sign up for an event in Conference Manager
Below you will find a step-by-step guide showing how to complete a participant registration using Conference Managers platform. Depending on how the organiser has configured the…
How to use arrival registration with the CM Exhibition app
Arrival registration lets you check participants in when they arrive at your event. You can confirm that they have a valid ticket or access, and you…
How to grant support access in Conference Manager
Support access allows the Conference Manager team to temporarily access your event setup so they can help you troubleshoot issues or review your configuration. Our team…
CM Events app introduction
Use the organiser introduction to get an overview of the CM Events app, or share the participant introduction with your attendees before the event. For organisers…
CM Exhibition app introduction
Get started with arrival registration, participant registration and lead scanning using the CM Exhibition app. Read the introductions below. CM Exhibition Arrival registration Learn how to…
How to use Seats
With the Seats feature, you can create a seating or booking chart for your event. This allows participants to select a specific seat, table, stand, booth,…
